Do you offer services to help people with their websites? Perhaps you’re a web designer or a developer? If so, it is now possible to become a hosting reseller and add web hosting to the list of services you offer your clients.

As a hosting reseller, you’ll be able to offer your clients the hosting services they need and, in return, benefit from regular monthly income from each client you provide hosting for.

What is reseller hosting?

Essentially, reseller web hosting is where you buy hard drive space and bandwidth from a web host and then sell this on to your own customers. It’s like renting an apartment block and then letting the apartments to individual clients. Most web hosts have reseller hosting packages available for their clients.

The benefits of reseller hosting

There are quite a few benefits of reseller hosting. For a start, it enables you to offer a wider range of services to your clients. As a web developer, for example, you can become a one-stop shop: there’s no need for your clients to go elsewhere, they can get everything they need directly from you.

Reselling enables you to create your own hosting brand. Good reseller packages are white labelled, so your clients never know who you buy their hosting from. This enables you to create your own, unique hosting plans which can be customised to meet your client’s needs. You can set up, manage, and operate the back-end of your client’s websites and manage domains and email. And, of course, you can charge for providing this service.

As you can rent additional resources as your reselling service grows, it means you can start off small and upgrade as and when demand requires. Perhaps best of all, as you are using the services of your own web host, server management is done for you. There’s no need for any expertise in that area.

The biggest benefit, of course, is a financial one. By selling hosting, short-term clients become long-term customers. As a result, the lifetime value of your customers increases and you get steady income over the long term, helping with cashflow and profits.

What services does your web host provide?

A frequent concern of those considering setting up a reseller hosting business is that they lack the technical expertise. However, this is not an issue. Web hosts are keen to sell reselling packages and understand that most resellers don’t have these skills.

For this reason, a good provider will take care of all the backend management for you. This includes setting up and maintaining the physical hardware and network infrastructure, and undertaking security monitoring, patching and software updates on your behalf.

You should also get 24/7 technical support if there are any issues, together with guaranteed uptime levels of 99.95% backed by service level agreement (SLA).

Decide upon the right hosting plans for your clients

If you are going to make a success of your hosting service, it needs to meet the needs of your customers. The plans you offer, therefore, should be based on those needs rather than being dictated to by the resources and features of your reseller account. If you are a web developer, you’ll have a good idea of the businesses you cater for and the type of hosting that would suit them best. If you work in a different sphere, you may need to research your target market first.

Things to consider include the size of disk space and amount of bandwidth clients require, the types of software they will use to build their websites, the number of email accounts they’ll want and their security needs (remote backups, malware and intrusion scanning, SSL, etc.).

You may want to put together a range of different packages for your customers to choose from and which give them the potential to upgrade as their business grows.

Make sure you provide great customer service

Providing the actual hosting is the easy part of being a reseller host. Your provider takes care of most of the technical stuff and once you have configured your plans and set up your customer’s accounts, most other things are automated.

However, your customers will have issues from time to time and it’s your response to these that can make or break your business. Prospective customers will expect a quick reply when enquiring about a package and existing customers will expect an equally swift response to any issues. You should, therefore, make sure you have the in-house capacity (both in terms of staffing levels and staffing expertise) to deal with these. If you don’t, you may have to find a way of outsourcing your hosting customer services.

You should consider other satisfaction metrics, too, such as security and reliability. You and your customers need to be confident that the level of security you have is adequate. This means taking proper and effective precautions with your own server (enforcing clients to use strong passwords, etc.) and ensuring that your host provides necessary security measures, such as intrusion monitoring and daily backups.

Reliability is also crucial to your success as a reseller. None of your clients will want their website going offline as it gives a poor impression of their businesses and may even lose them money. It won’t do your reputation much good either. For this reason, you should make sure that you have measures in place to minimise potential downtime (such as not overselling). You should also check the reliability and uptime rates of your host. You and your customers should never tolerate anything below 99.9%.

Best Reseller Windows Hosting Recommendation

ASPHostPortal.com

ASPHostPortal.com  is the leading provider of Windows Reseller hosting. ASPHostPortal proudly working to help grow the backbone of the Internet,the millions of individuals, families, micro-businesses, small business, and fledgling online businesses. ASPHostPortal has ability to support the latest Microsoft and ASP.NET technology, such as: WebMatrix, WebDeploy, Visual Studio 2015, .NET 5/ASP.NET 4.5.2, ASP.NET MVC 6.0/5.2, Silverlight 6 and Visual Studio Lightswitch, ASPHostPortal guarantees the highest quality product, top security, and unshakeable reliability, carefully chose high-quality servers, networking, and infrastructure equipment to ensure the utmost reliability.